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Cancellation & Refunds
Red Divider

Cancellation & Refund Policies

Please notify us by phone at (866) 904-1163 or (435) 259-7019 if you need to cancel or reschedule. Refund amounts vary according to the cancellation timeframe. See the following list for details:

Policy for Trips 1 Day or Less in Length

  • No refunds for cancellations within 48 hours of departure.
  • Cancellations prior to 48 hours before departure subject to $10 per person fee.
  • Full payment is required at the time of reservation. Listed prices do not include applicable sales tax, fees or guide gratuities.

Policy for Multi-Day Trips and Packages

  • Deposit due at time of reservation; Final payment due 90 days prior to trip departure
  • Cancellations or changes must be received in writing and will incur the following fees:
  • Cancellations 90+ days prior to departure: $100 per person service charge
  • Cancellations within 60-90 days of departure: Full deposit amount
  • Cancellations within 60 days of departure: Full Fare (Name changes 60 days or less: $50 service charge)

If any trip is cancelled due to severe weather, mechanical failure, unsafe conditions, or insufficient reservations, a full refund will be provided.

face reality as it is

not as it was or as you wish it to be.

Jack Welch

Red Divider
Sun Divider Free Insiders Guide to Moab, UT

What to take, where to eat, where to stay, what to do, and a few little secrets on the side. Not unlike your own personal Jiminy Cricket, (minus the worries of the little guy getting smooshed) the Moab Insiders Guide will provide you with all the essentials for a perfect Moab experience.

Sun Divider
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