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Cancellation & Refunds
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Cancellation & Refund Policies

Please notify us by phone at (866) 904-1163 or (435) 259-7019 if you need to cancel or reschedule. Refund amounts vary according to the cancellation timeframe. See the following list for details:

Policy for Trips 1 Day or Less in Length

  • No refunds for cancellations within 48 hours of departure.
  • Cancellations prior to 48 hours before departure subject to $10 per person fee.
  • Full payment is required at the time of reservation. Listed prices do not include applicable sales tax, fees or guide gratuities.

Policy for Multi-Day Trips and Packages

  • Deposit paid at time of reservation is per person and non-refundable. Final payments are due 120 days before the trip departure date, and are also non-refundable. Payments that are not received by their due date risk trip cancellation by Western River Expeditions.
  • Changes to your date or trip within the same season, pending availability, may be made prior to 120 days of the trip departure date for a $75 per reservation fee.
  • Date or trip changes within 120 days of the trip departure date are not allowed.
  • Changing your date or trip to a future season is not allowed.
  • Cancellations must be received in writing.
  • Name changes must be received in writing. Replacement name, phone number, and email address must be submitted at the time of the request.
  • Deposits and funds lost due to cancellation or no-show are per person and not transferable.

face reality as it is

not as it was or as you wish it to be.

Jack Welch

Red Divider
Sun DividerFree Insiders Guide to Moab, UT

What to take, where to eat, where to stay, what to do, and a few little secrets on the side. Our Moab Insiders Guide will provide you with all the essentials for a perfect Moab experience.

Moab Insders Guide